Privacy Policy

1. Information We Collect

We may gather personal information when you browse our website, create an account, complete checkout, submit contact-form messages, or sign up for newsletters.

Contact & Account Information: Full name, shipping and billing street address, city, state, postal code, email address, and contact phone number.
Payment Information: Payment-related details required to process transactions. (Note: We do not store complete credit card data; all payments are processed securely through certified third-party payment gateways).
Device & Technical Data: Website browsing records, device type, browser information, IP address, and shopping behavior data.

2. How We Use Your Information

Your personal information will be utilized for the following purposes:

To process, pack, and deliver your purchased goods, arrange shipping, and handle after-sales support.
To reply to your inquiries, feedback, and customer service requests.
To send order updates, delivery notifications, and essential service announcements.
To deliver promotional emails and exclusive-offer newsletters (you are able to unsubscribe anytime).
To optimize our website layout, product selection, and shopping experience.
To prevent fraudulent transactions and secure our online shop.

3. Sharing Your Personal Data

We will never sell or rent out your private customer information to third-party marketers.

We are permitted to share necessary data only with trusted service providers who assist our business: shipping carriers, secure payment gateways, email marketing platforms, and website maintenance providers.

All third-party service providers must agree to keep your data confidential and are prohibited from using your personal details for independent marketing.

We may disclose your information if required under United States federal or state-level law.

4. Cookies

Our site employs browser cookies to remember your shopping cart contents, preferred currency, and browsing preferences.

You can turn off cookies through your web browser settings, though this may affect some shopping store features.

5. Data Retention

We hold your order-related information for as long as needed for business, tax record-keeping, and legal compliance requirements. When your personal data is no longer necessary, we securely erase or anonymize such information.

6. Your Consumer Rights

You hold the right to view, modify, or request deletion of your stored personal information.

If you wish to exercise your privacy rights, send your request to our official mailbox: support@monasuit.com